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Communication


Can a world without language and words be imagined? A world where no one talks or shows any gestures, just complete blank face humans.. might be peaceful but tough to live like that.


Communication is a fundamental aspect of life and a core function in organizations and companies. Every living thing uses communication to interact, send and receive responses (stimulus and responses based),it is a way of sharing views, ideas and information. This article is going to brief you on the types of communication and its aspects from an industrial point of view.



Verbal Communication

Verbal communication is the form of oral communication that needs speech consisting of alphabets, appropriate tone, and volume. Feelings, ideas, and opinions are conveyed by this form of communication most efficiently.


The effectiveness of verbal communication is determined by the speaker's tone, clarity of speech, volume, speed, body language, and choice of words used in the conversation. In the case of verbal communication, feedback is immediate because the sender and receiver transmit and receive the message at the same time.


Now the type of communication depends on the type of audience –


  1. Intrapersonal: This is your channel for verbal communication. You converse with yourself and express your ideas. Communicating with yourself will increase your confidence and clarity of thought. It will assist you in making up your mind, forming your sentences, finding appropriate words, and effective ways to connect with others. This will assist you in gaining the trust of your coworkers.

  2. Interpersonal: This is the type of communication you have with a different individual, also called one-to-one communication. It's easier to notice cues and gestures from the body language and speaking of the person. This type of communication is not only about speaking but also listening and observing and responding appropriately.


Presentation Skills

Now as the name says, a person’s ability to put forward and present one's ideas and thoughts in front of others. Be it something insightful, educational, compelling, or something informatics.


There might be different types of presentations such as informative/educational where the presenter is informing about some new product, an inspirational presentation where the aim is to motivate the audience and boost morale, influencing presentation – in which the presenter aims to align public opinion to his own goals or the organization’s goals.


Public Speaking

Public speaking is the art of presenting yourself in front of a live audience. The purpose of the speech could be to inform or educate the audience and also sometimes influence as mentioned under presentation skills. To increase viewer's interest and engagement visual aids, such as an electronic slideshow, are frequently used to assist while giving a speech.


Importance of Public Speaking

Public speaking is a very powerful tool to deliver one’s ideas, be it educating or persuading. Taking an example from daily life – politicians have their rallies and conferences in which they try to persuade the public into voting for them, in an organization the HR informs the employees about new policies or projects through presentations and speeches. Many people have stage fear and avoid such situations.


The benefits of public speaking are that it boosts self-esteem, critical thinking, research skills, the ability to speak up and advocate for something, and development at a personal level.


Visual Communication

When Visual art is used to convey a message subtly without words to evoke emotions or inform/educate. Such ways of communication are usually easier and more interesting to understand as they tend to be catchy.


Types of visual communication – infographics, posters, diagrams, roadmaps, flowcharts, presentations, and many more.


Body Language

A very strong method of communication which is surprisingly a non-verbal cue and not oral. Body language speaks louder than words since the observer can detect your feelings and mood through it.


Imagine looking at a person who walks slouched and stoopingly what do you make out of it? The person is low on energy or probably in a bad mood, not looking very confident. Now a person who keeps his posture straight when working in the office while a proper stance while speaking shows confidence, self-discipline, and intelligence. Body language makes a huge difference.


Facial expression and gestures

Another non-verbal cue that influences the whole conversation is the gestures and expressions you show when converging, a mild smile depicts interest in the subject, nodding in between shows engagement, and firm warm handshakes depict confidence and induce a sense of trust.


Making eye contact when someone is talking to you makes them feel like they are being heard and builds trust. Such small gestures are subtle hints but make a large impact and hence cannot be underestimated.


Humor and quick-wittedness

The word Quick-witted comes from wit, which means both "sense of humor" and "intelligence." Now you know about the non-verbal cues but to identify the hints one needs to be quick to catch the small details. Anyone with a sharp mind can be described as quick-witted, especially if they have a great sense of humor and are quick with a valid counter. Being quick-witted comes in handy during debates or arguments, if you're able to counter question or respond to a tough situation without offending someone.


Storytelling

It is the ability to shape your normal incidents and experiences and present them in the form of interesting stories. It is also a very good way of persuading people and altering opinions. Though it is an art that obviously cannot be mastered in one go, it requires a lot of trial and error procedures and learning from experiences to improve and improvise this skill.


One can be called a good storyteller when he is able to create the image in the listener's mind that he wants them to picture.


 

Hope you found this article helpful. If you or your organization is interested to learn more about such attributes and behavioral skills at the workplace, feel free to get in touch with us at RGB Training Services!

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